PRIVACY POLICY
At www.jocelyngould.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Jocelyn Gould and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [email protected]. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on Jocelyn Gould’s website. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account or make a purchase, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
-Provide, operate, and maintain our website
-Improve, personalize, and expand our website
-Understand and analyze how you use our website
-Develop new products, services, features, and functionality
-Communicate with you directly, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
-Send you emails
-Find and prevent fraud
Log Files
Jocelyn Gould follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Jocelyn Gould uses "cookies." These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Embedded Media (Spotify & YouTube)
Pages on this site may include embedded media (such as audio players from Spotify or videos from YouTube). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These third-party sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Mailing List & Customer Management (GoHighLevel)
If you subscribe to our newsletter, download resources, or submit forms on our website, your information is stored and managed using GoHighLevel CRM. We use this platform to send email communications, updates, and promotional content. You can opt out of receiving emails from us at any time by clicking the unsubscribe link at the bottom of any email we send.
Payment Processing
When you purchase products, services, or tickets on our website, payments are processed securely through GoHighLevel CRM integrated with third-party payment gateways (such as Stripe and PayPal). We do not directly capture or store your full payment card details on our servers. All payment information is handled directly by those third-party processors, whose use of your personal data is governed by their respective privacy policies.
Third Party Privacy Policies
Jocelyn Gould’s Privacy Policy does not apply to other third-party platforms or services used on our site. Thus, we advise you to consult the respective Privacy Policies of these third-party services (such as Spotify, YouTube, Stripe, and PayPal) for more detailed information regarding their practices. You can choose to disable cookies through your individual browser options.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
-Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
-Request that a business delete any personal data about the consumer that a business has collected.
-Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
-The right to access: You have the right to request copies of your personal data.
-The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
-The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
-The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
-The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
-The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Jocelyn Gould does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Us
If you have any questions or suggestions about our Privacy Policy, or if you need to contact us regarding your personal data, please reach out via email: [email protected]
